You're not sure what you should do in the event that your roofer does a poor job!
Although most people are aware of the necessity of hiring a reliable roofer, there are times when no matter how thorough an option is chosen, the contractor employed fails to meet expectations. This can happen when roofing contractors are hired by a recommendation from family or friends. This is often an excellent way to locate an experienced roofing contractor. In such circumstances, results that are less than expected can be quite startling. It is essential to swiftly take action if the product does not match what was promised.
Following are some smart steps to take if a roofer fails to produce satisfactory results along with some helpful suggestions on how to distinguish a bad firm from a good one once the search process starts.
These are the steps that you have to follow
There are a variety of ways to speed up the repair of roofing problems after a project is completed.
As precise as you can and take careful notes. It's an excellent idea to take pictures of the area in the home where the problem occurs. It is crucial to document the area so that a representative of your company can find the exact spot and begin solving the issue.
-
Contract - Take a look at the contract. If there are any warranties in place, it's a good idea to be aware of them and what they cover prior to approaching the problem. Contractors are experts and could make a mistake.
-
Contractor -- Contact the contractor immediately and tell them about the issue. The majority of roofing companies will dispatch an inspector to the site within 12 to 48 hours. It is important to read any warranty or contract clauses that may relate to the problem. It's also a good idea to note that the business will respond quickly and make any necessary repairs.
-
Contact the Better Business Bureau if a contractor isn't showing up and fix the issue right away. You can visit their website or phone them to get useful information about how to grab the attention of the builder.
-
Attorney -- Seek legal advice from a lawyer if necessary. Sometimes, all it takes to convince a contractor to change their behavior is one note from an attorney pointing out the legal obligation to adhere to the contract's terms.
Things to Watch Out For
Even if a roofing company has outstanding advice, it is important to be aware of the red flags that indicate contractors who should be avoided.
-
If there was no response, make your own list of builders that you've suggested and contact them. Make sure to note the date and time. This is particularly important for businesses that use voicemails to answer their phones. Send a message and request a response within 12 to 48 hours. If this does not occur it could be a sign of an absence of organization or care for the small things.
-
Delay in Work - If you have paid a deposit and a start date has been set, any delays beyond that point should be announced in advance. It is imperative to contact the roofing company in the event that the contractor does not show up on the scheduled date or contact you to inform you that there is a delay. The notice must be left, stating the work is expected to begin on this date, and that the project will begin no later than the next day. Anything less than that will be in violation of the contract and money should be returned promptly.
Check out more roofers' responsibilities...